Employment Application

Application

What position are you applying for?	Community Enhancement Officer
What is your desired compensation?	54,348.00
When are you available to start work?	7/20/2022
Are you willing to relocate?	No
Please select which of the following shifts you are looking for.	Day
What type of work are you looking for?	Full-time
Please list any additional information you believe relevant to your application (e.g. skills, certifications, etc.)	I am currently a Program Analyst for DC government were I became the subject matter expert. I believe in delivering my best. Plan, develop, and conduct program analyses of moderate scale and impact, e.g. interrelated programs with closely related clerical and technical, scientific, or professional functions and operations, concerning all aspects of current or projected learnings in LMS365 for actual or potential effectiveness in achieving planned goals and objectives within a moderate sized self-contained activity or equivalent portion of a department or larger activity. Communicate information to management for effective evaluation of program operations and milestones. Analyze, extract, and summarize, and identify significant trends and issues. Estimates program requirements and prepare programmatic reports (using Peoplesoft Navigation). Conduct program surveys (Smartsheet), audits, projects, etc. and provides advisory service to management officials regarding complex programs in a moderate size field activity or equivalent portion of and significant departures from established work operations. Review and interpret new and established directive, instructions, regulations, etc. for potential impact program’s objective, operating policies, work operations, and progress. Assure program goals, objective, and operations and realistic. Gather and organize information from a variety of sources such as records, computer files, previous studies, and interviews, analyses information to identify issues and isolate problems, develops solutions and measurements of productivity and effectiveness for use by others, develops detailed briefings and reports of findings and recommendations. Write MSS and Employee manual for DOES OTPD; OTPD Digest for December.

Contact Information

Last	COLLINS-ROBINSON
First	MICHELLE
Address	600 Jackson St, Colonial Beach VA 22443-2132
Phone Number	+18043010243
Email	[email protected]

Personal Information

Driver's License	Yes
Driver's License State	VA
Driver's License Number	T65474434
Are you at least 18 years old?	Yes
Are you legally eligible to work in the United States?	Yes
Have you previously worked for the Town of Colonial Beach in any capcity?	No

Work Experience: List past relevant work experience. Please include US Military service.

Employer	Department of Employment Service (DOES)
Phone	+12026985821
Address	4058 Minnesota Ave NE, Washington DC 20019-3540
Position Held	Program Analyst
Dates of Employment (MM/YYYY)	04/26/2021
Supervisor	Dr. Bonnie Rock
Summary of Duties (Do Not Put "See Resume")	Plan, develop, and conduct program analyses of moderate scale and impact, e.g. interrelated programs with closely related clerical and technical, scientific, or professional functions and operations, concerning all aspects of current or projected learnings in LMS365 for actual or potential effectiveness in achieving planned goals and objectives within a moderate sized self-contained activity or equivalent portion of a department or larger activity. Communicate information to management for effective evaluation of program operations and milestones. Analyze, extract, and summarize, and identify significant trends and issues. Estimates program requirements and prepare programmatic reports (using Peoplesoft Navigation). Conduct program surveys (Smartsheet), audits, projects, etc. and provides advisory service to management officials regarding complex programs in a moderate size field activity or equivalent portion of and significant departures from established work operations. Review and interpret new and established directive, instructions, regulations, etc. for potential impact program’s objective, operating policies, work operations, and progress. Assure program goals, objective, and operations and realistic. Gather and organize information from a variety of sources such as records, computer files, previous studies, and interviews, analyses information to identify issues and isolate problems, develops solutions and measurements of productivity and effectiveness for use by others, develops detailed briefings and reports of findings and recommendations. Write MSS and Employee manual for DOES OTPD; OTPD Digest for December.
Reason for Leaving	My position is a term position
Do You Have Additional Work Experience to List?	Yes

Work Experience: List past relevant work experience. Please include US Military service.

Employer	Maximus Federal
Phone	+12027192921
Address	1201 Maryland Ave SW, Washington DC 20024-6129
Position Held	Quality Analyst
Dates of Employment (MM/YYYY)	02/05/2020
Supervisor	Tracie D Holmes
Summary of Duties (Do Not Put "See Resume")	Point of contact for assigned contact center to assist management staff with achieving quality metrics and up to date knowledge based on quality procedures and scoring standards by: Working on complex issues where analysis of situations or data requires an in-depth knowledge of the company; utilizing effective written and verbal communication skill; and coaching and/or leadership development. Collect and analyze quality and contact center data and initiate, develop and recommend improvements to Systems and training, processes and procedures to increase productivity and reduce cost in SharePoint by: Participating in corporate development of methods, techniques and evaluation criteria for projects, programs, and people; and interaction frequently involving special skills, such as negotiating with customers, management or attempting to influence senior level leaders regarding matters of significance to the organization such as DEI. Identify Continual Improvement and Corrective Action Preventive Action (CAPA) opportunities. Design and establish benchmarks that measure the impact and effectiveness of organizational development programs on the organization’s overall performance. Development learning materials based on analysis. Create and report speech and text analytics to discover emerging trends and identify opportunities for category improvements. Adhere to the Title 13 requirements for maintaining confidentiality of all USCB data. Report to senior director and executives.
Reason for Leaving	Loss of funding
Do You Have Additional Work Experience to List?	No

Education

Please select the highest level of education completed.	Graduate
School Name	NCU
Dates Attended (MM/YYYY to MM/YYYY)	06/2015
Did you graduate?	No
Degree Earned	All But Dissertation - I am in the dissertation phase

Documents:

Please upload any documents you think relevant to your application (resume, transcripts, cover letter, etc.)

Michelle-General- (6).docx

Reference 1

Name	Sheila Ranson
Phone	+18047211477
Email	[email protected]
Relationship to you (e.g. former supervisor)	Friend and former co-worker

Reference 2

Name	Wyvonne Sitgraves
Phone	+17572648395
Email	[email protected]
Relationship to you (e.g. former supervisor)	Friend

Reference 3

Name	Tracie Holmes
Phone	+15713378364
Email	[email protected]
Relationship to you (e.g. former supervisor)	Former supervisor

Verify Application

Signature

Michelle Collins-Robinson